Best place
#3most cited source
The most visible customer support tools in Germany, October 2026
Best place
#3most cited source
The most visible customer support tools in Germany, October 2026
Citations
4in its best leaderboard
Each time an engine's answer links to one of its pages
Engines citing it
4/4
Its rank among the sources each leaderboard's answers cite, by industry and market.
A Snapshot shows which pages AI answers cite for your buyers' questions, and what each page says about your brand. See what a Snapshot shows
Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.