AI visibility in Italy

Explore brands in industry panels measured from Italy.

Most cited source

capterra.it

20citations

From Google AI Mode, Gemini, Google AI Overviews and ChatGPT

Where engines disagree most

Not compared

A list across industries has no engine top three.

Brands

Brand Place in its industry Heralded Score Score trend Mentioned Recommended By engine Mentioned by Change
HubSpot US #1 in marketing automation tools in Italy#1 in CRM tools in Italy 60 , range 41–76 No history yet 49% 26% None First reading
Microsoft Defender US #1 in endpoint security tools in Italy#1 in antivirus apps in Italy 50 , range 31–72 No history yet 36% 26% None First reading
AWS US #1 in cloud hosting platforms in Italy 55 , range 34–74 No history yet 50% 16% None First reading
Bitwarden US #1 in password managers in Italy 72 , range 43–80 No history yet 51% 35% First reading
DocuSign US #1 in e-signature tools in Italy 72 , range 60–80 No history yet 82% 36% None First reading
Factorial ES Unranked in project management tools in Italy#1 in HR and payroll tools in Italy 31 , range 14–37 No history yet 20% 8% None First reading
HubSpot Sales Hub US #1 in sales engagement tools in Italy 74 , range 62–81 No history yet 80% 43% First reading
NordVPN LT #1 in VPNs in Italy 32 , range 22–62 No history yet 23% 16% None First reading
Odoo BE Unranked in project management tools in Italy#1 in ERP tools in ItalyUnranked in CRM tools in Italy 25 , range 14–50 No history yet 13% 8% First reading
Power BI US #1 in business intelligence tools in Italy 56 , range 30–75 No history yet 41% 24% None First reading

This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 capterra.it Review site 1.5% 4 of 4 15 19
2 g2.com Review site 1.0% 3 of 4 15 Not read
3 appvizer.it Review site 1.1% 2 of 4 11 19
4 toolradar.com Review site 0.8% 1 of 4 6 10
5 av-test.org Review site 0.5% 2 of 4 5 Not read
6 capterra.com Review site 0.6% 4 of 4 6 12
7 technologyadvice.com Review site 0.5% 1 of 4 5 14
8 hr.software Review site 0.3% 2 of 4 3 Not read
9 spotsaas.com Review site 0.4% 2 of 4 3 21
10 av-comparatives.org Review site 0.2% 1 of 4 4 Not read

The questions, and who wins each

QuestionLanguageWins it
best customer support tools for small support teams English Freshdesk and Intercom, tied
customer support software for teams answering customer questions English Intercom and Zendesk, tied
how can a support team resolve customer questions faster English No brand recommended
how to keep customer support requests from getting lost English Intercom and Zendesk, tied
shared inbox vs help desk software for support teams English Freshdesk, Freshworks, Front, Help Scout, Hiver, Missive and Zendesk, tied
Quali sono i migliori strumenti di business intelligence per chi gestisce una piccola impresa? Italian Power BI
Come possono le piccole imprese usare l’analisi dei dati per prendere decisioni migliori? Italian Power BI
Come può chi gestisce una piccola impresa capire meglio come sta andando l’attività? Italian No brand recommended
Come posso capire quali prodotti sono più redditizi? Italian No brand recommended
Per chi gestisce una piccola impresa sono meglio i report automatici o le analisi manuali? Italian Passepartout Mexal

Method

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured