Most cited source
99citations
From Google AI Mode, Gemini and Google AI Overviews
Explore brands in industry panels measured from Italy.
Most cited source
99citations
From Google AI Mode, Gemini and Google AI Overviews
Where engines disagree most
Not compared
A list across industries has no engine top three.
| Brand | Place in its industry | Heralded Score | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|
| | #1 in marketing automation tools in Italy#1 in CRM tools in Italy | 60 , range 41–76 | No history yet | 49% | 26% | None | First reading | |
| | #1 in endpoint security tools in Italy#1 in antivirus apps in Italy | 50 , range 31–72 | No history yet | 36% | 26% | None | First reading | |
| | #1 in cloud hosting platforms in Italy | 55 , range 34–74 | No history yet | 50% | 16% | None | First reading | |
| | #1 in password managers in Italy | 72 , range 43–80 | No history yet | 51% | 35% | None | First reading | |
| | #1 in e-signature tools in Italy | 72 , range 60–80 | No history yet | 82% | 36% | None | First reading | |
| | Unranked in project management tools in Italy#1 in HR and payroll tools in Italy | 31 , range 14–37 | No history yet | 20% | 8% | None | First reading | |
| | #1 in sales engagement tools in Italy | 74 , range 62–81 | No history yet | 80% | 43% | None | First reading | |
| | #1 in VPNs in Italy | 32 , range 22–62 | No history yet | 23% | 16% | None | First reading | |
| | Unranked in project management tools in Italy#1 in ERP tools in ItalyUnranked in CRM tools in Italy | 25 , range 14–50 | No history yet | 13% | 8% | None | First reading | |
| | #1 in business intelligence tools in Italy | 56 , range 30–75 | No history yet | 41% | 24% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 11 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 12 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 13 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 14 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 15 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 16 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 17 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 18 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 19 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 20 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| Question | Language | Wins it |
|---|---|---|
| best customer support tools for small support teams | English | |
| customer support software for teams answering customer questions | English | |
| how can a support team resolve customer questions faster | English | No brand recommended |
| how to keep customer support requests from getting lost | English | |
| shared inbox vs help desk software for support teams | English | |
| Quali sono i migliori strumenti di business intelligence per chi gestisce una piccola impresa? | Italian | |
| Come possono le piccole imprese usare l’analisi dei dati per prendere decisioni migliori? | Italian | |
| Come può chi gestisce una piccola impresa capire meglio come sta andando l’attività? | Italian | No brand recommended |
| Come posso capire quali prodotti sono più redditizi? | Italian | No brand recommended |
| Per chi gestisce una piccola impresa sono meglio i report automatici o le analisi manuali? | Italian | |
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.