Most cited source
323citations
From Google AI Mode and Google AI Overviews
AI visibility in Italy
Explore brands in industry panels measured from Italy.
Where engines disagree most
Not compared
A list across industries has no engine top three.
Brands
| Brand | Place in its industry | Heralded Score | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|
| | Unranked in VPNs in Italy | Too few answers | No history yet | 0% | 0% | None | First reading | |
| | Unranked in European neobanks in Italy | Too few answers | No history yet | 0% | 0% | None | First reading | |
| Zoye | Unranked in CRM tools in Italy | Too few answers | No history yet | 1% | 0% | None | First reading | |
| | Unranked in travel and expense tools in Italy | Too few answers | No history yet | 2% | 0% | | First reading | |
| | Unranked in marketing automation tools in Italy | Too few answers | No history yet | 0% | 0% | None | First reading | |
| | Unranked in e-signature tools in Italy | Too few answers | No history yet | 0% | 0% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Social | 15.4% | 2 of 4 | 293 | Not read |
| 2 | | Community | 7.3% | 3 of 4 | 95 | 18 |
| 3 | | Regulator | 3.0% | 2 of 4 | 51 | Not read |
| 4 | | Regulator | 2.3% | 1 of 4 | 24 | 3 |
| 5 | | Vendor site | 2.5% | 4 of 4 | 22 | 19 |
| 6 | | Social | 2.3% | 2 of 4 | 33 | Not read |
| 7 | | Regulator | 1.3% | 3 of 4 | 15 | 1 |
| 8 |  instagram.com | Social | 1.8% | 2 of 4 | 26 | Not read |
| 9 | | Media | 2.1% | 3 of 4 | 22 | 20 |
| 10 | | Regulator | 1.1% | 2 of 4 | 18 | Not read |
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| best customer support tools for small support teams | English | |
| customer support software for teams answering customer questions | English | |
| how can a support team resolve customer questions faster | English | No brand recommended |
| how to keep customer support requests from getting lost | English | |
| shared inbox vs help desk software for support teams | English | |
| Quali sono i migliori strumenti di business intelligence per chi gestisce una piccola impresa? | Italian | |
| Come possono le piccole imprese usare l’analisi dei dati per prendere decisioni migliori? | Italian | |
| Come può chi gestisce una piccola impresa capire meglio come sta andando l’attività? | Italian | No brand recommended |
| Come posso capire quali prodotti sono più redditizi? | Italian | No brand recommended |
| Per chi gestisce una piccola impresa sono meglio i report automatici o le analisi manuali? | Italian | |
Industries
Method
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.