Most cited source
122citations
From Google AI Mode, Gemini, Google AI Overviews and ChatGPT
AI visibility in the United Kingdom
Explore brands in industry panels measured from the United Kingdom.
Where engines disagree most
Not compared
A list across industries has no engine top three.
Brands
| Brand | Place in its industry | Heralded Score | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|
| | #1 in project management tools in United Kingdom | 71 , range 43–78 | No history yet | 56% | 24% | None | First reading | |
 AWS US | #1 in cloud hosting platforms in United Kingdom | 64 , range 33–73 | No history yet | 54% | 14% | None | First reading | |
| | #1 in password managers in United Kingdom | 79 , range 72–86 | No history yet | 67% | 45% | | First reading | |
| | #1 in e-signature tools in United Kingdom | 72 , range 41–79 | No history yet | 61% | 23% | None | First reading | |
| | #1 in HR and payroll tools in United Kingdom | 29 , range 17–56 | No history yet | 16% | 12% | None | First reading | |
| | #1 in marketing automation tools in United Kingdom#2 in CRM tools in United Kingdom | 72 , range 40–80 | No history yet | 55% | 32% | None | First reading | |
| | #1 in sales engagement tools in United Kingdom | 68 , range 36–76 | No history yet | 49% | 25% | None | First reading | |
| | #1 in endpoint security tools in United Kingdom#4 in antivirus apps in United Kingdom | 56 , range 39–66 | No history yet | 35% | 21% | None | First reading | |
| | #1 in ERP tools in United KingdomUnranked in accounting tools in United Kingdom | 37 , range 12–51 | No history yet | 15% | 10% | | First reading | |
| | #1 in VPNs in United Kingdom | 52 , range 28–60 | No history yet | 26% | 16% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Community | 9.9% | 4 of 4 | 110 | 55 |
| 2 | | Community | 2.7% | 1 of 4 | 36 | Not read |
| 3 | | Community | 1.4% | 2 of 4 | 17 | 2 |
| 4 | | Community | 0.2% | 1 of 4 | 2 | Not read |
| 5 | | Community | 0.2% | 1 of 4 | 1 | Not read |
| 6 | | Community | 0.2% | 1 of 4 | 2 | Not read |
| 7 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 8 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 9 | | Community | 0.1% | 1 of 4 | 1 | Not read |
| 10 | | Community | 0.1% | 1 of 4 | 1 | Not read |
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| What’s the best customer support software for support teams? | English | |
| What customer support tools are best for small teams? | English | |
| How can a support team respond to customers faster? | English | |
| How can I manage customer requests without missing any messages? | English | |
| Should a small team offer customer support by email or chat? | English | No brand recommended |
| Is automated or manual customer support better for teams? | English | No brand recommended |
| What are some alternatives to managing customer requests by email? | English | |
| What are some alternatives to manually answering customer questions? | English | No brand recommended |
| I manage support on a team of three. How can we handle more requests? | English | |
| I run a small business and want to reply to customers via email and chat. What should I use? | English | |
Industries
Method
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.