Most cited source
339citations
From Google AI Mode and Google AI Overviews
Explore brands in industry panels measured from the United Kingdom.
Most cited source
339citations
From Google AI Mode and Google AI Overviews
Where engines disagree most
Not compared
A list across industries has no engine top three.
| Brand | Place in its industry | Heralded Score | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|
| | Unranked in European neobanks in United Kingdom | Too few answers | No history yet | 1% | 0% | None | First reading | |
| | Unranked in HR and payroll tools in United KingdomUnranked in ERP tools in United KingdomUnranked in accounting tools in United Kingdom | Too few answers | No history yet | 0% | 0% | None | First reading | |
| | Unranked in travel and expense tools in United Kingdom | Too few answers | No history yet | 0% | 0% | None | First reading | |
| | Unranked in marketing automation tools in United Kingdom | Too few answers | No history yet | 0% | 0% | None | First reading | |
| | Unranked in e-signature tools in United Kingdom | Too few answers | No history yet | 0% | 0% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Social | 14.2% | 2 of 4 | 276 | Not read |
| 2 | | Regulator | 3.9% | 4 of 4 | 72 | 8 |
| 3 | | Community | 9.9% | 4 of 4 | 110 | 55 |
| 4 | | Social | 3.6% | 2 of 4 | 51 | Not read |
| 5 | | Media | 3.6% | 3 of 4 | 24 | 59 |
| 6 | | Media | 3.2% | 4 of 4 | 25 | 76 |
| 7 | | Community | 2.7% | 1 of 4 | 36 | Not read |
| 8 | | Vendor site | 2.4% | 4 of 4 | 14 | 47 |
| 9 | | Regulator | 1.1% | 3 of 4 | 15 | Not read |
| 10 | | Regulator | 1.2% | 2 of 4 | 17 | 4 |
| Question | Language | Wins it |
|---|---|---|
| best customer support tools for small support teams | English | |
| customer support software for teams answering customer questions | English | |
| how can a support team resolve customer questions faster | English | No brand recommended |
| how to keep customer support requests from getting lost | English | |
| shared inbox vs help desk software for support teams | English | |
| What’s the best cloud hosting platform for startups? | English | |
| Cloud hosting for small online stores | English | |
| How can a startup keep its app online without interruptions? | English | |
| How do I host an online store that’s getting more visitors? | English | |
| In-house server or cloud hosting for startups? | English | No brand recommended |
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.