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The most visible B2B CRM tools on Google AI Mode, October 2026

October 2026 · 12 questions asked in English, worldwide · Google AI Mode · 24 answers read

Leader

HubSpot

92%of answers name it

Most cited source

youtube.com

21citations

From Google AI Mode

Where engines disagree most

One engine

This page reads Google AI Mode only. Set Engine to All to compare them.

Brands

Rank Brand Heralded Score Mentioned Recommended By engine Mentioned by Change
– SAP Sales Cloud DE Too few answers 0% 0% None First reading
– SAP Sales/Service Cloud DE Too few answers 0% 0% None First reading
– Streak US Too few answers 8% 8% None First reading
– SugarCRM US Too few answers 0% 0% First reading
– SuiteCRM GB Too few answers 4% 0% None First reading
– SuperOffice NO Too few answers 0% 0% None First reading
– Teamleader BE Too few answers 4% 0% None First reading
– Twenty Too few answers 0% 0% None First reading
– Veeva US Too few answers 0% 0% None First reading
– Zendesk Sell US Too few answers 8% 0% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
11Withheld. Run a full Snapshot to see it.
12Withheld. Run a full Snapshot to see it.
13Withheld. Run a full Snapshot to see it.
14Withheld. Run a full Snapshot to see it.
15Withheld. Run a full Snapshot to see it.
16 pipelinecrm.com Brand site 8.3% 1 of 4 1 0
17 vested.marketing Consultancy 8.3% 1 of 4 1 Not read
18Withheld. Run a full Snapshot to see it.
19Withheld. Run a full Snapshot to see it.
20Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
CRM software with the best support English ActiveCampaign
which CRM software do experts recommend English HubSpot, Pipedrive, Salesforce and Zoho CRM, tied

Each engine's top three

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured