The most visible CRM tools in France, October 2026

October 2026 · 15 questions asked from France in French and English · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 60 answers read

Leader

HubSpot

76Heralded Score, range 44–84

Most cited source

youtube.com

12citations

From Google AI Mode and Google AI Overviews

Where engines disagree most

Axonaut

1/4engines put it in their top three

Top three on Gemini, not on Google AI Mode, Google AI Overviews and ChatGPT

Brands

Rank Brand Rank change Heralded Score All AI Search Score trend Mentioned Recommended By engine Mentioned by Change
– Dolibarr FR Unranked Too few answers Not measured 4#26
–
  • : Unranked
2% 0% First reading
– Dubsado US Unranked Too few answers Not measured 0= #35
–
  • : Unranked
1% 1% First reading
– Efficy BE Unranked Too few answers Not measured 24= #13
–
  • : Unranked
1% 1% First reading
– Eggy CRM Elite - Self-Hosted PHP CRM Unranked Too few answers Not measured 0= #35
–
  • : Unranked
0% 0% None First reading
– EngageBay US Unranked Too few answers Not measured 0= #35
–
  • : Unranked
0% 0% None First reading
– Epicor CRM US Unranked Too few answers Not measured 0= #35
–
  • : Unranked
0% 0% None First reading
– EspoCRM Unranked Too few answers Not measured 3= #29
–
  • : Unranked
0% 0% None First reading
– Eudonet FR Unranked Too few answers Not measured 0= #35
–
  • : Unranked
0% 0% First reading
– Every Unranked Too few answers Not measured 0= #35
–
  • : Unranked
0% 0% None First reading
– Exact NL Unranked Too few answers Not measured 0= #35
–
  • : Unranked
0% 0% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI and Search give each brand’s score and rank on that side alone. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
11 gestisoft.com Consultancy 5.0% 1 of 4 3 Not read
12 lejournaldelatech.fr Media 5.0% 1 of 4 1 10
13 linkedin.com Social 5.0% 1 of 4 3 Not read
14 mykomela.com Vendor site 5.0% 3 of 4 1 3
15 absyscyborg.com Consultancy 3.3% 1 of 4 1 12
16 cci-paris-idf.fr Regulator 1.7% 1 of 4 2 Not read
17 clientelec.com Vendor site 3.3% 1 of 4 1 5
18 fluidcrm.io Vendor site 3.3% 2 of 4 1 13
19 foxeet.fr Review site 3.3% 1 of 4 1 11
20 hackceleration.com Consultancy 3.3% 2 of 4 1 6

Questions asked

QuestionLanguageMost recommended
best crm software for small business sales teams English HubSpot, Pipedrive and Zoho CRM, tied
crm tools for independent consultants to track client relationships English Copper, folk and Pipedrive, tied
how can a small business keep track of customer conversations English HubSpot
how to follow up with sales leads before they go cold English No brand recommended
spreadsheets vs crm software for small sales teams English HubSpot and Pipedrive, tied

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured