#14All rank
customer support tools in Italy
All 10 , range 0–72
- AI
- Not ranked · Not measured
- Search
- #13 · 10/100
Named in 1% of answers · recommended in 0% · First reading
SolarWinds Service Desk
AI: how the engines answer the board's questions; Search: Google's top 10 for the questions' demand keywords; All: both combined. How the Heralded Score works.
Best placements
#32All rank
customer support tools in United Kingdom
All 10 , range 0–71
- AI
- Not ranked · Not measured
- Search
- #31 · 10/100
Named in 1% of answers · recommended in 1% · First reading
#32All rank
customer support tools in Romania
All 0 , range 0–73
- AI
- Not ranked · Not measured
- Search
- #26 · 0/100
Named in 0% of answers · recommended in 0% · First reading
Rank and score by month
- The most visible customer support tools in Germany 0 · First reading
- The most visible customer support tools in Spain 0 · First reading
- The most visible customer support tools in France 0 · First reading
- The most visible customer support tools in United Kingdom 10 · First reading
- The most visible customer support tools in Italy 10 · First reading
- The most visible customer support tools in Netherlands 0 · First reading
- The most visible customer support tools in Romania 0 · First reading
First reading. Each month adds a point, so the lines start with next month's leaderboards.
The most visible customer support tools in Germany
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #57 | 0 | Ranked |
The most visible customer support tools in Spain
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #52 | 0 | Ranked |
The most visible customer support tools in France
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #57 | 0 | Ranked |
The most visible customer support tools in United Kingdom
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #32 | 10 | Ranked |
The most visible customer support tools in Italy
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #14 | 10 | Ranked |
The most visible customer support tools in Netherlands
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #45 | 0 | Ranked |
The most visible customer support tools in Romania
| Month | Rank | Heralded Score | State |
|---|---|---|---|
| October 2026 | #32 | 0 | Ranked |
By engine
-
Google AI Mode
–average rank
Not ranked · ranks on 0 leaderboards
-
Gemini
–average rank
Not ranked · ranks on 0 leaderboards
-
Google AI Overviews
–average rank
Not ranked · ranks on 0 leaderboards
-
ChatGPT
–average rank
Not ranked · ranks on 0 leaderboards
Every leaderboard it is on
| All rank | Leaderboard | All score | AI and Search | Change |
|---|---|---|---|---|
| 14 | customer support tools in Italy | 10 , range 0–72 |
| First reading |
| 32 | customer support tools in United Kingdom | 10 , range 0–71 |
| First reading |
| 32 | customer support tools in Romania | 0 , range 0–73 |
| First reading |
| 35 | customer support tools in Europe | 3 , range 0–72 |
| First reading |
| 45 | customer support tools in Netherlands | 0 , range 0–70 |
| First reading |
| 52 | customer support tools in Spain | 0 , range 0–73 |
| First reading |
| 57 | customer support tools in France | 0 , range 0–73 |
| First reading |
| 57 | customer support tools in Germany | 0 , range 0–72 |
| First reading |
Questions it answers
| # | Question | Leaderboard | Its place | Also named |
|---|---|---|---|---|
| 11 | Withheld. Run a full Snapshot to see it. | |||
| 12 | Withheld. Run a full Snapshot to see it. | |||
| 13 | Withheld. Run a full Snapshot to see it. | |||
| 14 | how to keep customer support requests from getting lost | customer support tools in Germany | Not named | |
| 15 | Withheld. Run a full Snapshot to see it. | |||
| 16 | Withheld. Run a full Snapshot to see it. | |||
| 17 | ¿Qué herramientas de atención al cliente son mejores para equipos pequeños? | customer support tools in Spain | Not named | |
| 18 | Withheld. Run a full Snapshot to see it. | |||
| 19 | ¿Cómo puedo gestionar las consultas de los clientes sin pasar por alto ningún mensaje? | customer support tools in Spain | Not named | |
| 20 | Withheld. Run a full Snapshot to see it. | |||
Sources that mention it
| # | Source | Type | Mentions it | Recommends it |
|---|---|---|---|---|
| 1 | vendor | Yes | No | |
| 2 | Withheld. Run a full Snapshot to see it. | |||
| 3 | Withheld. Run a full Snapshot to see it. | |||
| 4 | Withheld. Run a full Snapshot to see it. | |||
| 5 | Withheld. Run a full Snapshot to see it. | |||