OTRS

AI visibility · October 2026 · ranked in 8 leaderboards · otrs.com · Germany · B2B

AI: how the engines answer the board's questions; Search: Google's top 10 for the questions' demand keywords; All: both combined. How the Heralded Score works.

Best placements

#32All rank

customer support tools in Romania

All 0 , range 0–73

AI
Not ranked · Not measured
Search
#26 · 0/100

Named in 0% of answers · recommended in 0% · First reading

#45All rank

customer support tools in Italy

All 0 , range 0–70

AI
Not ranked · Not measured
Search
#43 · 0/100

Named in 0% of answers · recommended in 0% · First reading

Rank and score by month

0 25 50 75 100 October

First reading. Each month adds a point, so the lines start with next month's leaderboards.

The most visible customer support tools in Germany
MonthRankHeralded ScoreState
October 2026#482Ranked
The most visible customer support tools in Spain
MonthRankHeralded ScoreState
October 2026#520Ranked
The most visible customer support tools in France
MonthRankHeralded ScoreState
October 2026#570Ranked
The most visible customer support tools in United Kingdom
MonthRankHeralded ScoreState
October 2026#540Ranked
The most visible customer support tools in Italy
MonthRankHeralded ScoreState
October 2026#450Ranked
The most visible customer support tools in Netherlands
MonthRankHeralded ScoreState
October 2026#450Ranked
The most visible customer support tools in Romania
MonthRankHeralded ScoreState
October 2026#320Ranked

By engine

  • Google AI Mode

    –average rank

    Not ranked · ranks on 0 leaderboards

  • Gemini

    –average rank

    Not ranked · ranks on 0 leaderboards

  • Google AI Overviews

    –average rank

    Not ranked · ranks on 0 leaderboards

  • ChatGPT

    –average rank

    Not ranked · ranks on 0 leaderboards

Every leaderboard it is on

All rankLeaderboardAll scoreAI and SearchChange
32 customer support tools in Romania 0 , range 0–73
AI
Not ranked · Not measured
Search
#26 · 0/100
First reading
45 customer support tools in Italy 0 , range 0–70
AI
Not ranked · Not measured
Search
#43 · 0/100
First reading
45 customer support tools in Netherlands 0 , range 0–70
AI
Not ranked · Not measured
Search
#44 · 0/100
First reading
48 customer support tools in Germany 2 , range 0–72
AI
Not ranked · Not measured
Search
#48 · 2/100
First reading
52 customer support tools in Spain 0 , range 0–73
AI
Not ranked · Not measured
Search
#52 · 0/100
First reading
54 customer support tools in United Kingdom 0 , range 0–47
AI
Not ranked · Not measured
Search
#53 · 0/100
First reading
57 customer support tools in France 0 , range 0–73
AI
Not ranked · Not measured
Search
#56 · 0/100
First reading
67 customer support tools in Europe 1 , range 0–72
AI
Not ranked · Not measured
Search
#61 · 1/100
First reading

Questions it answers

#QuestionLeaderboardIts placeAlso named
1 Wie kann ein Supportteam Kunden schneller antworten? customer support tools in Germany 4
2Withheld. Run a full Snapshot to see it.
3Withheld. Run a full Snapshot to see it.
4 Wie kann ich Kundenanfragen verwalten, ohne eine Nachricht zu übersehen? customer support tools in Germany Not named replya
5Withheld. Run a full Snapshot to see it.
6Withheld. Run a full Snapshot to see it.
7Withheld. Run a full Snapshot to see it.
8Withheld. Run a full Snapshot to see it.
9Withheld. Run a full Snapshot to see it.
10Withheld. Run a full Snapshot to see it.

Sources that mention it

#SourceTypeMentions itRecommends it
1 hubspot.de vendor Yes No