Most cited source
151citations
From Google AI Mode, Gemini and Google AI Overviews
AI visibility in the Netherlands
Explore brands in industry panels measured from the Netherlands.
Where engines disagree most
Not compared
A list across industries has no engine top three.
Brands
| Brand | Place in its industry | Heralded Score | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|
| | #3 in e-commerce platforms in Netherlands | 54 , range 23–65 | No history yet | 30% | 16% | | First reading | |
| | #3 in CRM tools in Netherlands | 42 , range 25–67 | No history yet | 30% | 19% | | First reading | |
| | #4 in VPNs in Netherlands | 23 , range 8–52 | No history yet | 15% | 5% | | First reading | |
| | #4 in customer support tools in NetherlandsUnranked in CRM tools in Netherlands | 23 , range 7–49 | No history yet | 13% | 5% | None | First reading | |
| | #4 in password managers in Netherlands | 41 , range 6–53 | No history yet | 16% | 7% | | First reading | |
| | #4 in e-commerce platforms in Netherlands | 39 , range 7–55 | No history yet | 15% | 10% | | First reading | |
| | #4 in HR and payroll tools in Netherlands | 41 , range 34–51 | No history yet | 39% | 15% | | First reading | |
| | #7 in endpoint security tools in Netherlands#4 in antivirus apps in Netherlands | 30 , range 8–50 | No history yet | 12% | 7% | | First reading | |
| | #14 in password managers in Netherlands#4 in marketing automation tools in Netherlands#15 in accounting tools in Netherlands | 17 , range 4–36 | No history yet | 8% | 1% | | First reading | |
| | #4 in cloud hosting platforms in Netherlands | 38 , range 22–60 | No history yet | 30% | 9% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Social | 7.3% | 3 of 4 | 139 | Not read |
| 2 | | Community | 6.4% | 3 of 4 | 74 | 36 |
| 3 | | Regulator | 1.9% | 3 of 4 | 34 | 1 |
| 4 | | Regulator | 2.2% | 3 of 4 | 21 | Not read |
| 5 | | Review site | 2.8% | 4 of 4 | 27 | 13 |
| 6 | | Regulator | 3.2% | 4 of 4 | 26 | 2 |
| 7 | | Regulator | 1.6% | 2 of 4 | 23 | 5 |
| 8 | | Regulator | 3.0% | 4 of 4 | 24 | 1 |
| 9 | | Regulator | 1.8% | 3 of 4 | 24 | 1 |
| 10 | | Directory | 2.7% | 4 of 4 | 19 | 32 |
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| Is geautomatiseerde of handmatige klantenservice beter voor teams? | Dutch | No brand recommended |
| Wat zijn alternatieven voor het beheren van klantverzoeken via e-mail? | Dutch | |
| Wat zijn alternatieven voor het handmatig beantwoorden van klantvragen? | Dutch | No brand recommended |
| Ik werk in een supportteam van drie. Hoe kunnen we meer verzoeken afhandelen? | Dutch | |
| Ik heb een klein bedrijf en wil klanten via e-mail en chat antwoorden. Welke tool kan ik het beste gebruiken? | Dutch | |
| best customer support tools for small support teams | English | |
| customer support software for teams answering customer questions | English | |
| how can a support team resolve customer questions faster | English | No brand recommended |
| how to keep customer support requests from getting lost | English | |
| shared inbox vs help desk software for support teams | English | |
Industries
Method
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.