Most cited source
773citations
From Google AI Mode, Gemini and Google AI Overviews
Romanian brands across Global industry panels, ordered by their strongest industry score.
Most cited source
773citations
From Google AI Mode, Gemini and Google AI Overviews
Where engines disagree most
Not compared
A list across industries has no engine top three.
| Brand | Place in its industry | Heralded Score | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|
| | #2 in antivirus apps#5 in endpoint security tools | 50 , range 44–60 | No history yet | 48% | 30% | | First reading | |
| | #6 in automation platforms | 10 , range 5–31 | No history yet | 11% | 4% | | First reading | |
| | #8 in VPNs | 8 , range 4–30 | No history yet | 9% | 3% | | First reading | |
| | #11 in vulnerability scanners | 3 , range 2–9 | No history yet | 4% | 0% | None | First reading | |
| | #11 in DLP tools | 2 , range 1–13 | No history yet | 3% | 0% | | First reading | |
| | Unranked in merchant of record platforms | Too few answers | No history yet | 2% | 0% | None | First reading | |
| | Unranked in password managers | Too few answers | No history yet | 2% | 0% | None | First reading | |
| | Unranked in car brands | Too few answers | No history yet | 0% | 0% | | First reading | |
| | Unranked in book summary apps | Too few answers | No history yet | 0% | 0% | None | First reading | |
| | Unranked in conversational AI platforms | Too few answers | No history yet | 0% | 0% | | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Social | 14.6% | 3 of 4 | 406 | 1 |
| 2 | | Vendor site | 7.6% | 4 of 4 | 440 | 0 |
| 3 | | Community | 12.9% | 4 of 4 | 249 | 5 |
| 4 | | Vendor site | 5.2% | 4 of 4 | 152 | 0 |
| 5 | Withheld. Run a full Snapshot to see it. | |||||
| 6 | | Industry authority | 5.7% | 4 of 4 | 65 | 5 |
| 7 | | Vendor site | 4.8% | 4 of 4 | 41 | 1 |
| 8 | Withheld. Run a full Snapshot to see it. | |||||
| 9 | Withheld. Run a full Snapshot to see it. | |||||
| 10 | Withheld. Run a full Snapshot to see it. | |||||
| Question | Language | Wins it |
|---|---|---|
| best customer support software for a e-commerce company | English | No brand recommended |
| customer support software recommendations for a head of support | English | No brand recommended |
| top customer support software | English | No brand recommended |
| how to choose customer support software | English | No brand recommended |
| what to look for in customer support software | English | No brand recommended |
| customer support software for a team of 20 to 200 | English | No brand recommended |
| customer support software that integrates with Slack | English | No brand recommended |
| customer support software with GDPR-compliant hosting | English | No brand recommended |
| customer support software for travel | English | No brand recommended |
| most reliable customer support software | English | No brand recommended |
Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.