The most visible e-commerce platforms in Italy, October 2026

October 2026 · 15 questions asked from Italy in Italian and English · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 60 answers read

Leader

Shopify

81Heralded Score, range 65–88

Most cited source

youtube.com

27citations

From Google AI Mode and Google AI Overviews

Where engines disagree most

Squarespace Commerce

1/4engines put it in their top three

Top three on Gemini, not on Google AI Mode, Google AI Overviews and ChatGPT

Brands

Rank Brand Rank change Heralded Score All AI Search Score trend Mentioned Recommended By engine Mentioned by Change
1 Shopify CA New entry 81 , range 65–88 83#1 76#1
81
  • : score 81 · #1
74% 40% First reading
2 WooCommerce US New entry 74 , range 49–83 74#2 74#2
74
  • : score 74 · #2
60% 33% First reading
3 Wix eCommerce IL New entry 51 , range 28–73 56#3 43#7
51
  • : score 51 · #3
35% 25% First reading
4 PrestaShop FR New entry 35 , range 4–52 14#7 71#3
35
  • : score 35 · #4
13% 8% First reading
5 BigCommerce US New entry 32 , range 7–50 10#9 71#4
32
  • : score 32 · #5
14% 4% First reading
6 Squarespace Commerce US New entry 26 , range 12–55 34#4 13#13
26
  • : score 26 · #6
15% 9% First reading
7 Square Online US New entry 20 , range 6–52 31#5 0= #24
20
  • : score 20 · #7
12% 6% First reading
8 Wix Studio IL New entry 16 , range 6–50 26#6 0= #24
16
  • : score 16 · #8
15% 0% None First reading
9 Ecwid US New entry 8 , range 3–48 10#8 5= #17
8
  • : score 8 · #9
7% 3% First reading
– Adobe Commerce US Unranked Too few answers Not measured 40#8
–
  • : Unranked
2% 2% First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI and Search give each brand’s score and rank on that side alone. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 youtube.com Social 25.0% 2 of 4 25 Not read
2 impresainungiorno.gov.it Regulator 6.7% 1 of 4 5 Not read
3 europa.eu Regulator 3.3% 1 of 4 5 Not read
4 etsy.com Vendor site 5.0% 1 of 4 3 2
5 amazon.it Vendor site 5.0% 3 of 4 3 Not read
6 danea.it Vendor site 5.0% 1 of 4 1 7
7 facebook.com Social 5.0% 1 of 4 3 Not read
8 reddit.com Community 5.0% 2 of 4 3 Not read
9 bssoln.com Vendor site 3.3% 2 of 4 1 6
10 digital360.it Consultancy 3.3% 2 of 4 1 5

Questions asked

QuestionLanguageMost recommended
Quali sono le migliori piattaforme e-commerce per piccoli negozi in Italia? Italian Wix eCommerce and WooCommerce, tied
Come posso creare un negozio online per una piccola attività? Italian WooCommerce
Come può una piccola attività vendere prodotti online senza avere un negozio fisico? Italian Shopify
Come posso aprire un negozio online per vendere i miei prodotti? Italian Shopify
Come può un produttore locale ricevere ordini online? Italian No brand recommended
Per una piccola attività è meglio usare un template per il negozio online o realizzarlo su misura? Italian No brand recommended
Quali alternative ci sono alla gestione degli ordini online tramite messaggi per un piccolo negozio? Italian Shopify and WooCommerce, tied
Quali alternative ci sono ai marketplace per una piccola attività che vuole vendere i propri prodotti? Italian Wix eCommerce and WooCommerce, tied
Gestisco un negozio di abbigliamento con due dipendenti. Quale piattaforma online posso gestire da solo? Italian Shopify
Gestisco una piccola attività e cerco un negozio online che possa configurare senza l’aiuto di uno sviluppatore. Italian Shopify and Wix eCommerce, tied

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured