The most visible e-signature tools in Italy, October 2026

October 2026 · 15 questions asked from Italy in Italian and English · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 60 answers read

Leader

DocuSign

60Heralded Score, range 38–78

Most cited source

agid.gov.it

28citations

From Google AI Mode, Google AI Overviews and ChatGPT

Where engines disagree most

Dropbox Sign

1/4engines put it in their top three

Top three on Google AI Overviews, not on Google AI Mode, Gemini and ChatGPT

Brands

Rank Brand Rank change Heralded Score All AI Search Score trend Mentioned Recommended By engine Mentioned by Change
1 DocuSign US New entry 60 , range 38–78 72#1 38#4
60
  • : score 60 · #1
55% 24% First reading
2 Adobe Acrobat Sign US New entry 56 , range 28–73 56#2 57#1
56
  • : score 56 · #2
40% 21% First reading
3 Dropbox Sign US New entry 43 , range 21–56 38#4 52#2
43
  • : score 43 · #3
24% 11% First reading
4 PandaDoc US New entry 36 , range 20–58 39#3 32= #7
36
  • : score 36 · #4
22% 11% First reading
5 Yousign FR New entry 35 , range 19–57 37#5 32= #7
35
  • : score 35 · #5
20% 10% First reading
6 signNow US New entry 32 , range 5–52 30#7 35= #5
32
  • : score 32 · #6
12% 8% First reading
7 Aruba New entry 25 , range 9–52 32#6 13#14
25
  • : score 25 · #7
18% 3% First reading
8 Zoho Sign IN New entry 17 , range 2–48 8#12 32= #7
17
  • : score 17 · #8
7% 5% First reading
9 InfoCert GoSign New entry 15 , range 5–43 23#8 2= #27
15
  • : score 15 · #9
13% 1% First reading
10 Namirial IT New entry 13 , range 4–46 18#9 5#24
13
  • : score 13 · #10
10% 3% First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI and Search give each brand’s score and rank on that side alone. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 agid.gov.it Regulator 21.7% 3 of 4 13 1
2 europa.eu Regulator 18.3% 1 of 4 15 Not read
3 youtube.com Social 13.3% 2 of 4 17 Not read
4 magicpost.in Vendor site 13.3% 2 of 4 1 7
5 youtrust.com Vendor site 13.3% 3 of 4 5 1
6 intesa.it Vendor site 8.3% 2 of 4 3 Not read
7 factorial.it Vendor site 6.7% 2 of 4 1 2
8 fattorecrescita.it Media 5.0% 2 of 4 1 8
9 fillfaster.com Vendor site 5.0% 1 of 4 1 7
10 pec.it Vendor site 5.0% 2 of 4 2 1

Questions asked

QuestionLanguageMost recommended
best e-signature tools for small businesses English DocuSign, Dropbox Sign and PandaDoc, tied
sign contracts online for small business clients English Adobe Acrobat Sign
how can a small business get customer contracts signed faster English DocuSign
how to collect signatures on agreements without printing English Adobe Acrobat Sign, DocuSign and Dropbox Sign, tied
digital signatures vs signing paper contracts for small businesses English No brand recommended

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured