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The most visible CRM tools in Romania, October 2026

October 2026 · 15 questions asked from Romania in Romanian and English · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 120 answers read

Leader

HubSpot

83%of answers name it

Most cited source

hubspot.com

40citations

From ChatGPT

Where engines disagree most

miniCRM

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Rank Brand Rank change Heralded Score Score trend Mentioned Recommended By engine Mentioned by Change
1 HubSpot US New entry 77 , range 71–82
77
  • : score 77 · #1
 83% 49% First reading
2 Pipedrive US New entry 65 , range 54–73
65
  • : score 65 · #2
 64% 39% First reading
3 Zoho CRM IN New entry 46 , range 40–54
46
  • : score 46 · #3
 42% 24% First reading
4 Salesforce US New entry 31 , range 14–37
31
  • : score 31 · #4
 20% 7% First reading
5 miniCRM HU New entry 30 , range 10–36
30
  • : score 30 · #5
 16% 9% First reading
6 Capsule CRM GB New entry 19 , range 8–33
19
  • : score 19 · #6
 14% 6% None First reading
7 monday CRM IL New entry 15 , range 7–32
15
  • : score 15 · #7
 14% 4% First reading
8 Freshsales US New entry 14 , range 6–32
14
  • : score 14 · #8
 11% 6% None First reading
9 folk FR New entry 6 , range 3–20
6
  • : score 6 · #9
 6% 3% None First reading
10 Bitrix24 US New entry 6 , range 3–19
6
  • : score 6 · #10
 5% 3% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

This month's moves

First reading. No comparable previous month yet.

Biggest risers

No clear rise.

Biggest fallers

No clear fall.

Drop-outs

No drop-outs.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 minicrm.ro Vendor site 11.7% 3 of 4 9 0
2Withheld. Run a full Snapshot to see it.
3Withheld. Run a full Snapshot to see it.
4Withheld. Run a full Snapshot to see it.
5Withheld. Run a full Snapshot to see it.
6 act.com Vendor site 2.5% 2 of 4 1 0
7Withheld. Run a full Snapshot to see it.
8Withheld. Run a full Snapshot to see it.
9Withheld. Run a full Snapshot to see it.
10Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
cel mai bun software crm pentru firme mici Romanian HubSpot
gestionarea relațiilor cu clienții pentru firme mici Romanian miniCRM and Pipedrive, tied
cum poate o firmă mică să urmărească discuțiile cu clienții Romanian HubSpot
cum să nu pierd clienții potențiali după primul contact Romanian No brand recommended
urmărirea manuală a vânzărilor vs crm pentru echipe mici Romanian HubSpot
e-mailuri și foi de calcul vs crm pentru echipe de vânzări mici Romanian HubSpot and Pipedrive, tied
alternative la foile de calcul pentru urmărirea clienților potențiali Romanian HubSpot
alternative la evidența manuală a clienților pentru firme mici Romanian HubSpot
sunt proprietarul unei firme cu cinci angajați, ce crm pot folosi pentru clienți Romanian HubSpot and Pipedrive, tied
conduc o echipă de vânzări de trei persoane și vreau să urmărim contactele Romanian HubSpot

Each engine's top three

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured