Leader
74Heralded Score, range 55–81
The most visible CRM tools in Europe, October 2026
Most cited source
98citations
From Google AI Mode and Google AI Overviews
Where engines disagree most
They agree
Every engine names the same top three.
Brands
| Rank | Brand | Rank change | Heralded Score All | AI | Search | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|---|---|---|
| – | | Unranked | Too few answers | Not measured | 1= #58 | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | 1= #58 | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | 1#53 | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | 1= #58 | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | 2#44 | –
| 0% | 0% | | First reading | |
| – | | Unranked | Too few answers | Not measured | 0= #85 | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | 1= #58 | –
| 0% | 0% | None | First reading | |
| – | Zarina CRM | Unranked | Too few answers | Not measured | 2#41 | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | 0= #85 | –
| 0% | 0% | None | First reading |
“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI and Search give each brand’s score and rank on that side alone. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Social | 13.1% | 2 of 4 | 60 | Not read |
| 2 | | Community | 7.9% | 3 of 4 | 25 | 7 |
| 3 | | Social | 3.6% | 2 of 4 | 18 | Not read |
| 4 | | Media | 4.3% | 4 of 4 | 7 | 11 |
| 5 | | Consultancy | 3.3% | 4 of 4 | 2 | 6 |
| 6 | | Consultancy | 3.1% | 3 of 4 | 1 | 9 |
| 7 | | Community | 1.9% | 2 of 4 | 6 | 1 |
| 8 | | Vendor site | 2.9% | 2 of 4 | 1 | 8 |
| 9 | | Regulator | 0.7% | 1 of 4 | 9 | Not read |
| 10 | | Review site | 1.4% | 1 of 4 | 3 | 15 |
Questions asked
| Question | Language | Most recommended |
|---|---|---|
| cel mai bun software crm pentru firme mici | Romanian | |
| gestionarea relațiilor cu clienții pentru firme mici | Romanian | |
| cum poate o firmă mică să urmărească discuțiile cu clienții | Romanian | |
| cum să nu pierd clienții potențiali după primul contact | Romanian | No brand recommended |
| urmărirea manuală a vânzărilor vs crm pentru echipe mici | Romanian | |
| e-mailuri și foi de calcul vs crm pentru echipe de vânzări mici | Romanian | |
| alternative la foile de calcul pentru urmărirea clienților potențiali | Romanian | |
| alternative la evidența manuală a clienților pentru firme mici | Romanian | |
| sunt proprietarul unei firme cu cinci angajați, ce crm pot folosi pentru clienți | Romanian | |
| conduc o echipă de vânzări de trei persoane și vreau să urmărim contactele | Romanian | |
Each engine's top three
Related leaderboards
Method
Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.