Most cited source
253citations
From Gemini
B2B brands by AI visibility in their industry on Gemini, October 2026
Where engines disagree most
Not compared
A list across industries has no engine top three.
Brands
| Brand | Place in its industry | Heralded Score | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|
| | #1 in business intelligence tools | 91 , range 79–96 | 92% | 79% | None | First reading | |
 Shopify CA | #1 in e-commerce platforms | 91 , range 81–95 | 100% | 71% | | First reading | |
| | #1 in e-signature tools | 88 , range 77–94 | 96% | 67% | None | First reading | |
| | #1 in accounting tools | 88 , range 77–95 | 92% | 71% | None | First reading | |
 AWS US | #1 in cloud hosting platforms | 86 , range 74–93 | 92% | 63% | None | First reading | |
| | #1 in cloud hosting platforms | 86 , range 74–93 | 88% | 67% | None | First reading | |
| | #1 in customer support tools | 85 , range 73–92 | 88% | 63% | None | First reading | |
| | #1 in CRM tools | 83 , range 71–92 | 79% | 67% | None | First reading | |
| | #1 in endpoint security tools | 81 , range 67–89 | 83% | 54% | None | First reading | |
| | #1 in email marketing tools | 77 , range 58–87 | 75% | 50% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Reference | 0.3% | 1 of 4 | 1 | 0 |
| 2 | Withheld. Run a full Snapshot to see it. | |||||
| 3 | Withheld. Run a full Snapshot to see it. | |||||
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| business intelligence software for retail | English | |
| most reliable business intelligence software | English | |
| business intelligence software with the best support | English | |
| which business intelligence software do experts recommend | English | |
| best customer support software for a e-commerce company | English | |
| customer support software recommendations for a head of support | English | |
| top customer support software | English | |
| how to choose customer support software | English | |
| what to look for in customer support software | English | No brand recommended |
| customer support software for a team of 20 to 200 | English | |
Related leaderboards
Method
Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.