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Heralded

The most visible travel and expense tools, October 2026

October 2026 · 12 questions asked in English, worldwide · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 96 answers read

Leader

Navan

78%of answers name it

Most cited source

concur.com

50citations

From Google AI Mode, Gemini, Google AI Overviews and ChatGPT

Where engines disagree most

Brex

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Rank Brand Heralded Score Mentioned Recommended By engine Mentioned by Change
– Rappling Travel Too few answers 1% 1% First reading
– Rippling Spend Management US Too few answers 1% 0% First reading
– Soldo GB Too few answers 0% 0% None First reading
– TravelBank US Too few answers 2% 2% First reading
– Xero Expenses NZ Too few answers 1% 0% None First reading
– Yokoy CH Too few answers 1% 0% None First reading
– Zoho Books IN Too few answers 1% 0% First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 concur.com Brand site 41.7% 4 of 4 8 7
2Withheld. Run a full Snapshot to see it.
3Withheld. Run a full Snapshot to see it.
4Withheld. Run a full Snapshot to see it.
5 google.com Vendor site 7.3% 1 of 4 24 Not read
6Withheld. Run a full Snapshot to see it.
7 expensify.com Brand site 14.6% 3 of 4 7 15
8 reddit.com Community 13.5% 3 of 4 5 15
9 gartner.com Industry authority 14.6% 4 of 4 3 20
10Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
business travel and expense software with the best support English Navan, SAP Concur and TravelPerk, tied
which business travel and expense software do experts recommend English Brex and SAP Concur, tied

Each engine's top three

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured