The most visible travel and expense tools, October 2026

October 2026 · 12 questions asked in English, worldwide · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 96 answers read

Leader

Navan

78%of answers name it

Most cited source

concur.com

50citations

From Google AI Mode, Gemini, Google AI Overviews and ChatGPT

Where engines disagree most

Brex

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Rank Brand Heralded Score Mentioned Recommended By engine Mentioned by Change
11 Spendesk FR 7 , range 4–25 10% 0% First reading
12 Rydoo BE 7 , range 3–27 7% 3% First reading
13 Payhawk GB 6 , range 3–22 7% 1% First reading
14 Fyle IN 5 , range 2–16 7% 0% First reading
= 15 Egencia US 3 , range 1–10 3% 1% First reading
= 15 Mobilexpense BE 3 , range 1–10 3% 1% First reading
17 SAP DE 3 , range 1–10 3% 1% First reading
– Airbase US Too few answers 3% 0% None First reading
– Amex Global Business Travel (Amex GBT) US Too few answers 1% 0% First reading
– ApprovalMax Too few answers 1% 1% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 concur.com Brand site 41.7% 4 of 4 8 7
2Withheld. Run a full Snapshot to see it.
3Withheld. Run a full Snapshot to see it.
4Withheld. Run a full Snapshot to see it.
5 google.com Vendor site 7.3% 1 of 4 24 Not read
6Withheld. Run a full Snapshot to see it.
7 expensify.com Brand site 14.6% 3 of 4 7 15
8 reddit.com Community 13.5% 3 of 4 5 15
9 gartner.com Industry authority 14.6% 4 of 4 3 20
10Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
business travel and expense software with the best support English Navan, SAP Concur and TravelPerk, tied
which business travel and expense software do experts recommend English Brex and SAP Concur, tied

Each engine's top three

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured