zendesk.com

AI citation visibility · October 2026 · cited in 10 leaderboards by Google AI Mode, Gemini, Google AI Overviews and ChatGPT

Best place

#1most cited source

Citations

32in its best leaderboard

Each time an engine's answer links to one of its pages

Engines citing it

4/4

Where it is cited

Rank	Leaderboard	Citations
1	The most visible customer support tools, October 2026	32
1	The most visible customer support tools in Romania, October 2026	48
3	The most visible conversational AI platforms, October 2026	16
14	The most visible CRM tools, October 2026	6
31	The most visible book summary apps, October 2026	1
38	The most visible courier companies in Romania, October 2026	1
45	The most visible ticketing platforms in Romania, October 2026	1
54	The most visible email marketing tools, October 2026	1
63	The most visible e-commerce platforms, October 2026	1
72	The most visible bookstores in Romania, October 2026	1

#	Page	Times cited
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15	Using SLA policies – Zendesk help	2
16	Withheld. Run a full Snapshot to see it.
17	Understanding how omnichannel routing uses queues to route work to agents – Zendesk help	2
18	Withheld. Run a full Snapshot to see it.
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20	Withheld. Run a full Snapshot to see it.