The most visible digital banking platforms for banks and insurers in United Kingdom, October 2026

October 2026 · 15 questions asked from United Kingdom in English · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 60 answers read

Leader

Backbase

42Heralded Score, range 34–52

Most cited source

fca.org.uk

18citations

From Google AI Mode and ChatGPT

Where engines disagree most

nCino

1/4engines put it in their top three

Top three on Gemini, not on Google AI Mode, Google AI Overviews and ChatGPT

Brands

Search is not measured for this board yet, so it ranks on AI answers.

Rank Brand Rank change Heralded Score All AI Score trend Mentioned Recommended By engine Mentioned by Change
– Abrigo US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– Apiture US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% First reading
– Appway CH Unranked Too few answers Not measured
–
  • : Unranked
2% 0% First reading
– Avaloq CH Unranked Too few answers Not measured
–
  • : Unranked
2% 2% First reading
– Axxiome Digital DE Unranked Too few answers Not measured
–
  • : Unranked
1% 0% None First reading
– ClearBank GB Unranked Too few answers Not measured
–
  • : Unranked
1% 0% None First reading
– CSI Unranked Too few answers Not measured
–
  • : Unranked
0% 0% First reading
– Cyberbank AR Unranked Too few answers Not measured
–
  • : Unranked
2% 0% First reading
– ebankIT PT Unranked Too few answers Not measured
–
  • : Unranked
0% 0% First reading
– Engine by Starling GB Unranked Too few answers Not measured
–
  • : Unranked
2% 0% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI gives each brand’s score and rank from the engines’ answers; Search is not measured for this board yet. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 fca.org.uk Regulator 11.7% 2 of 4 14 Not read
2 linkedin.com Social 8.3% 2 of 4 10 Not read
3 gartner.com Industry authority 11.7% 3 of 4 2 18
4 mckinsey.com Industry authority 6.7% 3 of 4 7 4
5 deloitte.com Consultancy 6.7% 1 of 4 7 Not read
6 bankofengland.co.uk Regulator 8.3% 3 of 4 6 Not read
7 kansascityfed.org Regulator 10.0% 3 of 4 1 8
8 bis.org Regulator 5.0% 1 of 4 3 Not read
9 ciopages.com Vendor site 6.7% 1 of 4 2 10
10 guideflow.com Vendor site 6.7% 3 of 4 1 10

Questions asked

QuestionLanguageMost recommended
What are the best digital banking platforms for banks? English Mambu and Temenos, tied
Core banking and digital onboarding software for financial institutions English 10x Banking, Backbase, Finastra, Infosys Finacle, Mambu, Temenos and Thought Machine, tied
How can a bank launch a mobile banking app without building everything in-house? English Temenos
How do I modernize our legacy core banking system? English No brand recommended
Building in-house vs. buying a digital banking platform for a mid-sized bank English No brand recommended
Low-code platform vs. custom development for an insurer's digital journeys English No brand recommended
Alternatives to replacing a bank's core system all at once English No brand recommended
Alternatives to manual loan and account onboarding for banks English No brand recommended
I lead digital transformation at a regional bank. Which platform should we use for digital onboarding? English Backbase and nCino, tied
I'm the CIO of an insurer and need to digitize claims and policy sales. English Duck Creek and Guidewire, tied

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured