The most visible digital banking platforms for banks and insurers in Europe, October 2026

October 2026 · 105 questions asked from 7 countries · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 420 answers read

Leader

Backbase

38Heralded Score, range 35–42

Most cited source

reddit.com

7citations

From Google AI Mode and Google AI Overviews

Where engines disagree most

Crassula

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Search is not measured for this board yet, so it ranks on AI answers.

Rank Brand Rank change Heralded Score All AI Score trend Mentioned Recommended By engine Mentioned by Change
1 Backbase NL New entry 38 , range 35–42 38#1
38
  • : score 38 · #1
32% 15% None First reading
2 Temenos CH New entry 37 , range 34–41 37#2
37
  • : score 37 · #2
30% 14% None First reading
3 Mambu DE New entry 36 , range 33–39 36#3
36
  • : score 36 · #3
29% 12% First reading
4 Thought Machine GB New entry 31 , range 24–34 31#4
31
  • : score 31 · #4
21% 8% First reading
5 Infosys Finacle IN New entry 12 , range 8–25 12#5
12
  • : score 12 · #5
11% 5% None First reading
6 Finastra GB New entry 12 , range 8–25 12#6
12
  • : score 12 · #6
11% 6% None First reading
7 SDK.finance LV New entry 9 , range 6–17 9#7
9
  • : score 9 · #7
12% 2% None First reading
8 nCino US New entry 8 , range 6–15 8#8
8
  • : score 8 · #8
8% 4% None First reading
9 Guidewire US New entry 8 , range 6–15 8#9
8
  • : score 8 · #9
9% 3% None First reading
10 Q2 US New entry 7 , range 5–12 7#10
7
  • : score 7 · #10
7% 4% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI gives each brand’s score and rank from the engines’ answers; Search is not measured for this board yet. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 reddit.com Community 1.4% 2 of 4 5 4
2 medium.com Community 1.2% 2 of 4 3 Not read
3 pulsecore-digital.com Community 0.7% 1 of 4 1 Not read
4 dev.to Community 0.5% 2 of 4 1 Not read
5 wikipedia.org Community 0.5% 2 of 4 2 Not read
6 banking40.ro Community 0.2% 1 of 4 1 Not read
7 fintechamericas.co Community 0.2% 1 of 4 1 Not read
8 ic.events Community 0.2% 1 of 4 1 Not read
9 researchgate.net Community 0.2% 1 of 4 1 Not read
10 slideshare.net Community 0.2% 1 of 4 1 Not read

Questions asked

QuestionLanguageMost recommended
Was sind die besten digitalen Banking-Plattformen für Banken? German 10x Banking, Backbase, Finastra, Infosys Finacle, Mambu, Oracle Banking Digital Experience, Temenos and Thought Machine, tied
Core-Banking- und Digital-Onboarding-Software für Finanzinstitute German Backbase, Mambu, Temenos, Thought Machine and Tuum, tied
Wie kann eine Bank eine Mobile-Banking-App starten, ohne alles selbst entwickeln zu müssen? German Backbase, Crassula and Temenos, tied
Wie modernisiere ich unser veraltetes Core-Banking-System? German No brand recommended
Eigenentwicklung oder Kauf einer Digital-Banking-Plattform für eine mittelgroße Bank? German No brand recommended
Low-Code-Plattform oder individuelle Entwicklung für die digitalen Prozesse eines Versicherers? German No brand recommended
Welche Alternativen gibt es dazu, das Kernbankensystem einer Bank auf einen Schlag zu ersetzen? German No brand recommended
Welche Alternativen gibt es zur manuellen Kredit- und Kontoeröffnung bei Banken? German No brand recommended
Ich leite die digitale Transformation bei einer Regionalbank. Welche Plattform sollten wir für das digitale Onboarding nutzen? German No brand recommended
Ich bin CIO eines Versicherers und muss Schadenmeldungen und den Vertrieb von Versicherungsverträgen digitalisieren. German No brand recommended

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured