The most visible digital banking platforms for banks and insurers in Europe, October 2026

October 2026 · 105 questions asked from 7 countries · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 420 answers read

Leader

Backbase

38Heralded Score, range 35–42

Most cited source

europa.eu

127citations

From ChatGPT

Where engines disagree most

Crassula

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Search is not measured for this board yet, so it ranks on AI answers.

Rank Brand Rank change Heralded Score All AI Score trend Mentioned Recommended By engine Mentioned by Change
1 Backbase NL New entry 38 , range 35–42 38#1
38
  • : score 38 · #1
32% 15% First reading
2 Temenos CH New entry 37 , range 34–41 37#2
37
  • : score 37 · #2
30% 14% First reading
3 Mambu DE New entry 36 , range 33–39 36#3
36
  • : score 36 · #3
29% 12% First reading
4 Thought Machine GB New entry 31 , range 24–34 31#4
31
  • : score 31 · #4
21% 8% First reading
5 Infosys Finacle IN New entry 12 , range 8–25 12#5
12
  • : score 12 · #5
11% 5% First reading
6 Finastra GB New entry 12 , range 8–25 12#6
12
  • : score 12 · #6
11% 6% First reading
7 SDK.finance LV New entry 9 , range 6–17 9#7
9
  • : score 9 · #7
12% 2% None First reading
8 nCino US New entry 8 , range 6–15 8#8
8
  • : score 8 · #8
8% 4% First reading
9 Guidewire US New entry 8 , range 6–15 8#9
8
  • : score 8 · #9
9% 3% None First reading
10 Q2 US New entry 7 , range 5–12 7#10
7
  • : score 7 · #10
7% 4% First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI gives each brand’s score and rank from the engines’ answers; Search is not measured for this board yet. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
11 guideflow.com Vendor site 4.5% 3 of 4 1 10
12 fca.org.uk Regulator 1.7% 2 of 4 14 Not read
13 meniga.com Vendor site 3.8% 3 of 4 5 Not read
14 oliverwyman.com Consultancy 4.0% 4 of 4 4 Not read
15 ciopages.com Vendor site 3.8% 1 of 4 2 9
16 amazon.com Vendor site 2.9% 4 of 4 3 4
17 bafin.de Regulator 1.4% 2 of 4 9 Not read
18 salesforce.com Vendor site 2.4% 3 of 4 9 Not read
19 dxc.com Consultancy 2.6% 3 of 4 1 3
20 entrust.com Vendor site 1.7% 1 of 4 6 Not read

Questions asked

QuestionLanguageMost recommended
Care sunt cele mai bune platforme de banking digital pentru bănci? Romanian Backbase, Infosys Finacle, Mambu, Temenos and Thought Machine, tied
Software de core banking și onboarding digital pentru instituții financiare Romanian Backbase, Finastra, Mambu, Temenos and Tuum, tied
Cum poate o bancă să lanseze o aplicație de mobile banking fără să dezvolte totul intern? Romanian Mambu, SDK.finance and Temenos, tied
Cum îmi pot moderniza sistemul bancar central existent? Romanian No brand recommended
Dezvoltarea internă sau achiziționarea unei platforme de banking digital pentru o bancă de dimensiune medie Romanian Backbase, Finastra and Temenos, tied
Platformă low-code sau dezvoltare personalizată pentru parcursurile digitale ale unui asigurător Romanian No brand recommended
Alternative la înlocuirea dintr-o dată a sistemului central al unei bănci Romanian No brand recommended
Alternative la procesul manual de onboarding pentru credite și conturi bancare Romanian Backbase, nCino and Temenos, tied
Coordonez transformarea digitală la o bancă regională. Ce platformă ar trebui să folosim pentru onboarding digital? Romanian Backbase and Temenos, tied
Sunt CIO-ul unui asigurător și trebuie să digitalizez gestionarea daunelor și vânzarea polițelor. Romanian No brand recommended

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured