The most visible digital banking platforms for banks and insurers in Europe, October 2026

October 2026 · 105 questions asked from 7 countries · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 420 answers read

Leader

Backbase

38Heralded Score, range 35–42

Most cited source

europa.eu

127citations

From ChatGPT

Where engines disagree most

Crassula

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Search is not measured for this board yet, so it ranks on AI answers.

Rank Brand Rank change Heralded Score All AI Score trend Mentioned Recommended By engine Mentioned by Change
– Kindgeek UA Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– Lumin Digital US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– MeridianLink US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– Narmi US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– NCR Voyix US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– Synctera US Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– Velmie LT Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading
– Veritran AR Unranked Too few answers Not measured
–
  • : Unranked
0% 0% First reading
– Zafin CA Unranked Too few answers Not measured
–
  • : Unranked
0% 0% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI gives each brand’s score and rank from the engines’ answers; Search is not measured for this board yet. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 europa.eu Regulator 9.0% 1 of 4 69 Not read
2 gartner.com Industry authority 11.7% 4 of 4 18 12
3 linkedin.com Social 7.1% 2 of 4 27 Not read
4 youtube.com Social 5.5% 2 of 4 23 Not read
5 deloitte.com Consultancy 5.7% 4 of 4 14 Not read
6 mckinsey.com Industry authority 3.8% 3 of 4 13 4
7 bis.org Regulator 2.9% 1 of 4 13 Not read
8 kansascityfed.org Regulator 6.0% 3 of 4 1 7
9 signicat.com Vendor site 2.6% 3 of 4 15 1
10 fenergo.com Vendor site 3.1% 4 of 4 9 Not read

Questions asked

QuestionLanguageMost recommended
best digital banking platforms for banks English Backbase, Mambu, Temenos and Thought Machine, tied
digital insurance platform for insurers English Guidewire, Majesco and Sapiens, tied
how to launch a digital bank English SDK.finance
how to modernize core banking systems English No brand recommended
cloud core banking vs legacy core banking English No brand recommended
Wat zijn de beste digitale bankplatforms voor banken? Dutch Backbase, Infosys Finacle, Mambu, Oracle Banking Digital Experience, Q2, Temenos and Thought Machine, tied
Corebanking- en software voor digitale onboarding bij financiële instellingen Dutch Finastra, Infosys Finacle, Mambu, Temenos, Thought Machine and Tuum, tied
Hoe kan een bank een mobiele bankapp lanceren zonder alles zelf te bouwen? Dutch No brand recommended
Hoe moderniseer ik ons verouderde corebankingsysteem? Dutch No brand recommended
Zelf bouwen of een digitaal bankplatform kopen voor een middelgrote bank Dutch Mambu, Temenos and Thought Machine, tied

Each engine's top three

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured