The most visible digital banking platforms for banks and insurers, October 2026

October 2026 · 15 questions asked in English, worldwide · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 60 answers read

Leader

Backbase

41Heralded Score, range 33–51

Where engines disagree most

Mambu

1/4engines put it in their top three

Top three on Gemini, not on Google AI Mode, Google AI Overviews and ChatGPT

Brands

Search is not measured for this board yet, so it ranks on AI answers.

Rank Brand Rank change Heralded Score All AI Score trend Mentioned Recommended By engine Mentioned by Change
1 Backbase NL New entry 41 , range 33–51 41#1
41
  • : score 41 · #1
39% 14% None First reading
2 Alkami US New entry 37 , range 30–47 37#2
37
  • : score 37 · #2
26% 18% None First reading
3 Q2 US New entry 36 , range 26–46 36#3
36
  • : score 36 · #3
23% 17% None First reading
4 Temenos CH New entry 36 , range 27–45 36#4
36
  • : score 36 · #4
29% 12% None First reading
5 Jack Henry US New entry 33 , range 16–42 33#5
33
  • : score 33 · #5
23% 10% None First reading
6 Mambu DE New entry 33 , range 17–42 33#6
33
  • : score 33 · #6
27% 6% None First reading
7 Fiserv US New entry 32 , range 14–41 32#7
32
  • : score 32 · #7
26% 5% None First reading
8 nCino US New entry 31 , range 9–40 31#8
31
  • : score 31 · #8
19% 8% None First reading
9 Thought Machine GB New entry 8 , range 4–32 8#9
8
  • : score 8 · #9
13% 0% None First reading
10 Guidewire US New entry 8 , range 3–32 8#10
8
  • : score 8 · #10
10% 2% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI gives each brand’s score and rank from the engines’ answers; Search is not measured for this board yet. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

No answer cited a source of this type (Reference).

Questions asked

QuestionLanguageMost recommended
What are the best digital banking platforms for banks? English Alkami, Backbase, Oracle Banking Digital Experience, Q2 and Temenos, tied
Core banking and digital onboarding software for financial institutions English Alkami, Finxact, Fiserv, Jack Henry, Mambu, Q2 and Temenos, tied
How can a bank launch a mobile banking app without building everything in-house? English Alkami, Backbase, Jack Henry, Q2 and Temenos, tied
How do I modernize our legacy core banking system? English No brand recommended
Building in-house vs. buying a digital banking platform for a mid-sized bank English Backbase
Low-code platform vs. custom development for an insurer's digital journeys English No brand recommended
Alternatives to replacing a bank's core system all at once English No brand recommended
Alternatives to manual loan and account onboarding for banks English Blend, Finastra, MeridianLink and nCino, tied
I lead digital transformation at a regional bank. Which platform should we use for digital onboarding? English Alkami
I'm the CIO of an insurer and need to digitize claims and policy sales. English No brand recommended

Each engine's top three

Google AI Mode

No brand named in at least three answers.

Method

Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.

For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured