The most visible CRM tools on Gemini, October 2026

October 2026 · 12 questions asked in English, worldwide · Gemini · 24 answers read

Industry Asked from Brands from Audience Engine Month

Leader

HubSpot

79%of answers name it

Most cited source

google.com

33citations

From Gemini

Where engines disagree most

One engine

This page reads Gemini only. Set Engine to All to compare them.

Brands

Rank	Brand	Heralded Score	Mentioned	Recommended	Mentioned by	Change
1	HubSpot US	83 , range 71–92	79%	67%		First reading
2	Salesforce US	65 , range 43–79	54%	42%		First reading
3	Zoho CRM IN	62 , range 42–78	54%	38%		First reading
4	Pipedrive US	52 , range 37–75	46%	33%		First reading
5	Microsoft Dynamics 365 US	39 , range 27–60	33%	17%		First reading
6	monday CRM IL	34 , range 20–50	25%	13%		First reading
7	Close US	27 , range 13–44	13%	13%		First reading
= 8	Bigin IN	20 , range 10–40	13%	4%	None	First reading
= 8	Pipeline CRM US	20 , range 11–39	17%	0%	None	First reading
10	Joyus ConvergeHub Sales CRM US	16 , range 3–37	13%	0%	None	First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank	Source	Type	Cited in	Engines	Pages cited	Brands its pages mention
1	google.com	Vendor site	45.8%	1 of 4	33	Not read
2	Withheld. Run a full Snapshot to see it.
3	Withheld. Run a full Snapshot to see it.
4	Withheld. Run a full Snapshot to see it.
5	Withheld. Run a full Snapshot to see it.
6	hubspot.com	Brand site	8.3%	1 of 4	1	11
7	Withheld. Run a full Snapshot to see it.
8	Withheld. Run a full Snapshot to see it.
9	Withheld. Run a full Snapshot to see it.
10	uschamber.com	Unclassified	8.3%	1 of 4	1	2

The questions, and who wins each

Question	Language	Wins it
CRM software with the best support	English	HubSpot
which CRM software do experts recommend	English	HubSpot, Pipedrive, Salesforce and Zoho CRM, tied

Each engine's top three

Gemini

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured