Leader
40Heralded Score, range 33–49
The most visible conversational AI platforms in Romania, October 2026
Most cited source
9citations
From Google AI Overviews
Where engines disagree most
1/4engines put it in their top three
Top three on Gemini, not on Google AI Mode, Google AI Overviews and ChatGPT
Brands
Search is not measured for this board yet, so it ranks on AI answers.
| Rank | Brand | Rank change | Heralded Score All | AI | Score trend | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|---|---|---|
| – | | Unranked | Too few answers | Not measured | –
| 3% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 1% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 0% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 2% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 2% | 0% | None | First reading | |
| – | | Unranked | Too few answers | Not measured | –
| 1% | 0% | None | First reading |
“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. AI gives each brand’s score and rank from the engines’ answers; Search is not measured for this board yet. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 11 | | Reference | 1.7% | 1 of 4 | 2 | Not read |
| 12 | | Vendor site | 1.7% | 1 of 4 | 2 | Not read |
| 13 | | Vendor site | 1.7% | 1 of 4 | 2 | Not read |
| 14 | | Media | 1.7% | 1 of 4 | 1 | Not read |
| 15 | | Vendor site | 1.7% | 1 of 4 | 1 | Not read |
| 16 | | Vendor site | 1.7% | 1 of 4 | 1 | Not read |
| 17 | | Vendor site | 1.7% | 1 of 4 | 1 | Not read |
| 18 | | Media | 1.7% | 1 of 4 | 1 | Not read |
| 19 | | Consultancy | 1.7% | 1 of 4 | 1 | Not read |
| 20 | | Vendor site | 1.7% | 1 of 4 | 1 | Not read |
Questions asked
| Question | Language | Most recommended |
|---|---|---|
| Ce poate folosi o echipă de suport pentru a răspunde la întrebările clienților printr-un chat cu AI? | Romanian | |
| Ce platformă ajută o companie să creeze un chatbot pentru conversațiile cu clienții? | Romanian | No brand recommended |
| Ce ar trebui să folosească un magazin online pentru a gestiona automat conversațiile cu clienții? | Romanian | |
| Cum poate o companie să integreze chatul cu AI în serviciul de relații cu clienții? | Romanian | No brand recommended |
| Cum creez un chatbot care poate răspunde la întrebări despre produsele noastre? | Romanian | |
| Cum putem reduce numărul conversațiilor cu clienții la care nu răspundem după program? | Romanian | No brand recommended |
| Cum învăț un chatbot cu AI să răspundă folosind informațiile din centrul nostru de ajutor? | Romanian | |
| Cum poate o echipă de suport să transfere către un angajat conversațiile complexe preluate de un bot? | Romanian | No brand recommended |
| Ar trebui să folosim un singur chatbot cu AI pentru vânzări și suport sau să avem boți separați? | Romanian | No brand recommended |
| Ce funcționează mai bine pentru serviciul de relații cu clienții: un chatbot cu AI sau un bot cu răspunsuri prestabilite? | Romanian | No brand recommended |
Each engine's top three
Google AI Mode
No brand named in at least three answers.
Gemini
- 1
Zendesk AI
- 2
Botpress
- 3
Fin AI Agent
Google AI Overviews
- 1
- 2
ManyChat
- 3
ChatGPT
Related leaderboards
Method
Each leaderboard ranks brands on two sides. AI is how ChatGPT, Gemini, Google AI Overviews and Google AI Mode answer the board's buyer questions. Search is Google's top 10 results for the keywords behind those questions. All combines the two, where Search is measured.
For the AI side, each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.