Brands by AI visibility in their industry on ChatGPT, October 2026

October 2026 · 156 questions asked in English, worldwide · ChatGPT · 308 answers read

Where engines disagree most

Not compared

A list across industries has no engine top three.

Brands

Brand Place in its industry Heralded Score Mentioned Recommended By engine Mentioned by Change
Power BI US #1 in business intelligence tools 97 , range 88–99 100% 92% None First reading
Tableau US #1 in business intelligence tools 97 , range 88–99 100% 92% None First reading
HubSpot US #1 in CRM tools 96 , range 86–99 100% 88% None First reading
Adobe Acrobat Sign US #1 in e-signature tools 95 , range 85–98 100% 83% None First reading
AWS US #1 in cloud hosting platforms 95 , range 85–98 100% 83% None First reading
DocuSign US #1 in e-signature tools 95 , range 85–98 100% 83% None First reading
Zendesk US #1 in customer support tools 95 , range 85–98 100% 83% None First reading
Shopify CA #1 in e-commerce platforms 94 , range 83–98 96% 83% None First reading
CrowdStrike US #1 in endpoint security tools 90 , range 78–96 88% 79% None First reading
QuickBooks US #1 in accounting tools 87 , range 75–94 83% 75% None First reading

This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

No answer cited a source of this type (Reference).

The questions, and who wins each

QuestionLanguageWins it
business intelligence software for retail English Looker, Power BI, Tableau and ThoughtSpot, tied
most reliable business intelligence software English Looker, Power BI, Qlik and Tableau, tied
business intelligence software with the best support English Power BI, Qlik and Tableau, tied
which business intelligence software do experts recommend English Looker, Power BI, Qlik, Sigma Computing and Tableau, tied
best customer support software for a e-commerce company English Freshdesk, Gladly, Gorgias, Intercom, Richpanel and Zendesk, tied
customer support software recommendations for a head of support English Freshdesk, Front, Intercom and Zendesk, tied
top customer support software English Freshdesk, Gorgias, Help Scout, HubSpot Service Hub, Intercom and Zendesk, tied
how to choose customer support software English No brand recommended
what to look for in customer support software English No brand recommended
customer support software for a team of 20 to 200 English Freshdesk, Help Scout, Intercom and Zendesk, tied

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured