Brands by AI visibility in their industry on ChatGPT, October 2026

October 2026 · 156 questions asked in English, worldwide · ChatGPT · 308 answers read

Where engines disagree most

Not compared

A list across industries has no engine top three.

Brands

Brand Place in its industry Heralded Score Mentioned Recommended By engine Mentioned by Change
Dixa DK #10 in customer support tools 27 , range 13–44 13% 13% None First reading
Amazon QuickSight US #10 in business intelligence tools 23 , range 12–42 17% 4% None First reading
Constant Contact US #10 in email marketing tools 23 , range 12–42 17% 4% First reading
Creatio US #10 in CRM tools 20 , range 10–40 13% 4% First reading
Oracle CX Sales US #10 in CRM tools 20 , range 10–40 13% 4% None First reading
SAP Sales Cloud DE #10 in CRM tools 20 , range 10–40 13% 4% None First reading
SAP Sales/Service Cloud DE #10 in CRM tools 20 , range 10–40 13% 4% None First reading
Fortinet US #11 in endpoint security tools 27 , range 14–44 21% 4% None First reading
Jira Service Management AU #11 in customer support tools 23 , range 11–42 13% 8% None First reading
WithSecure FI #12 in endpoint security tools 20 , range 11–39 17% 0% None First reading

This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 nerdwallet.com Media 2.9% 1 of 4 18 0
2 dupple.com Media 4.9% 1 of 4 10 0
3Withheld. Run a full Snapshot to see it.
4Withheld. Run a full Snapshot to see it.
5Withheld. Run a full Snapshot to see it.
6Withheld. Run a full Snapshot to see it.
7 rework.com Media 1.0% 1 of 4 2 0
8Withheld. Run a full Snapshot to see it.
9Withheld. Run a full Snapshot to see it.
10Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
best endpoint security software for a mid-market company English CrowdStrike, Microsoft Defender, Palo Alto Cortex, SentinelOne and Sophos, tied
endpoint security software recommendations for a CISO English CrowdStrike, Microsoft Defender, Palo Alto Cortex, SentinelOne and Sophos, tied
top endpoint security software English CrowdStrike, Microsoft Defender, Palo Alto Cortex and SentinelOne, tied
how to choose endpoint security software English No brand recommended
what to look for in endpoint security software English No brand recommended
endpoint security software for a team of 20 to 200 English Bitdefender, CrowdStrike, Microsoft Defender, SentinelOne and Sophos, tied
endpoint security software that integrates with Splunk English CrowdStrike and Microsoft Defender, tied
endpoint security software with GDPR-compliant hosting English Bitdefender, CrowdStrike, ESET, Fortinet, HarfangLab, Sophos and TEHTRIS, tied
endpoint security software for healthcare English CrowdStrike, Microsoft Defender, SentinelOne and Sophos, tied
most reliable endpoint security software English Bitdefender, CrowdStrike, ESET, Microsoft Defender and Palo Alto Cortex, tied

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured