Most cited source
431citations
From Google AI Mode, Gemini and Google AI Overviews
Most cited source
431citations
From Google AI Mode, Gemini and Google AI Overviews
Where engines disagree most
Not compared
A list across industries has no engine top three.
| Brand | Place in its industry | Heralded Score | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|
| | #3 in European neobanks | 35 , range 28–42 | 28% | 11% | None | First reading | |
| | #7 in cloud hosting platforms | 37 , range 31–45 | 29% | 17% | None | First reading | |
| | #7 in European neobanks | 14 , range 7–24 | 5% | 4% | None | First reading | |
| | #8 in ERP tools | 31 , range 23–38 | 25% | 6% | | First reading | |
| | #8 in European neobanks | 8 , range 1–18 | 3% | 1% | None | First reading | |
| | #9 in e-commerce platforms | 20 , range 13–31 | 13% | 4% | None | First reading | |
| | #9 in HR and payroll tools | 19 , range 11–34 | 11% | 5% | None | First reading | |
| | #11 in e-commerce platforms | 15 , range 9–25 | 6% | 4% | None | First reading | |
| | #12 in e-commerce platforms | 8 , range 1–18 | 3% | 1% | | First reading | |
| | #13 in project management tools | 15 , range 10–25 | 8% | 2% | None | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Review site | 8.8% | 4 of 4 | 62 | 0 |
| 2 | Withheld. Run a full Snapshot to see it. | |||||
| 3 | | Review site | 2.1% | 3 of 4 | 22 | 0 |
| 4 | Withheld. Run a full Snapshot to see it. | |||||
| 5 | Withheld. Run a full Snapshot to see it. | |||||
| 6 | Withheld. Run a full Snapshot to see it. | |||||
| 7 | | Review site | 1.0% | 1 of 4 | 11 | 0 |
| 8 | | Review site | 0.3% | 1 of 4 | 5 | 0 |
| 9 | Withheld. Run a full Snapshot to see it. | |||||
| 10 | | Review site | 0.5% | 2 of 4 | 5 | 0 |
| Question | Language | Wins it |
|---|---|---|
| business intelligence software for retail | English | No brand recommended |
| most reliable business intelligence software | English | No brand recommended |
| business intelligence software with the best support | English | No brand recommended |
| which business intelligence software do experts recommend | English | No brand recommended |
| best customer support software for a e-commerce company | English | No brand recommended |
| customer support software recommendations for a head of support | English | No brand recommended |
| top customer support software | English | No brand recommended |
| how to choose customer support software | English | No brand recommended |
| what to look for in customer support software | English | No brand recommended |
| customer support software for a team of 20 to 200 | English | No brand recommended |
Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.