The most visible B2B CRM tools in Romania, October 2026

October 2026 · 15 questions asked from Romania in Romanian and English · ChatGPT, Google AI Overviews, Gemini and Google AI Mode · 120 answers read

Leader

HubSpot

82%of answers name it

Most cited source

hubspot.com

40citations

From ChatGPT

Where engines disagree most

miniCRM

1/4engines put it in their top three

Top three on Google AI Mode, not on Gemini, Google AI Overviews and ChatGPT

Brands

Rank Brand Heralded Score Mentioned Recommended By engine Mentioned by Change
1#1 overall HubSpot US 78 , range 73–83 82% 48% First reading
2#2 overall Pipedrive US 68 , range 56–75 64% 37% First reading
3#3 overall Zoho CRM IN 45 , range 39–54 42% 23% First reading
4#4 overall miniCRM HU 30 , range 21–36 19% 9% First reading
5#5 overall Salesforce US 27 , range 19–34 18% 7% First reading
6#6 overall monday CRM IL 21 , range 15–30 14% 3% First reading
= 7#7 overall Capsule CRM GB 20 , range 14–30 12% 5% None First reading
= 7#7 overall Freshsales US 20 , range 14–30 12% 5% None First reading
= 9#9 overall Bigin IN 13 , range 7–22 5% 3% None First reading
= 9#9 overall Copper US 13 , range 7–22 5% 3% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
1 minicrm.ro Vendor site 11.7% 3 of 4 9 0
2Withheld. Run a full Snapshot to see it.
3Withheld. Run a full Snapshot to see it.
4Withheld. Run a full Snapshot to see it.
5Withheld. Run a full Snapshot to see it.
6 act.com Vendor site 2.5% 2 of 4 1 0
7Withheld. Run a full Snapshot to see it.
8Withheld. Run a full Snapshot to see it.
9Withheld. Run a full Snapshot to see it.
10Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
best crm software for small business sales teams English HubSpot, Salesforce and Zoho CRM, tied
crm tools for independent consultants to track client relationships English HubSpot
how can a small business keep track of customer conversations English Pipedrive
how to follow up with sales leads before they go cold English No brand recommended
spreadsheets vs crm software for small sales teams English HubSpot and Pipedrive, tied

Each engine's top three

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured