Leader
100%of answers name it
The most visible CRM tools on ChatGPT, October 2026
Most cited source
23citations
From ChatGPT
Where engines disagree most
One engine
This page reads ChatGPT only. Set Engine to All to compare them.
Brands
| Rank | Brand | Heralded Score | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|
| – | | Too few answers | 4% | 0% | | First reading | |
| – | | Too few answers | 0% | 0% | | First reading |
“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 11 | | Industry authority | 8.3% | 1 of 4 | 1 | 0 |
| 12 | Withheld. Run a full Snapshot to see it. | |||||
| 13 | | Brand site | 8.3% | 1 of 4 | 1 | 0 |
| 14 | Withheld. Run a full Snapshot to see it. | |||||
| 15 | | Brand site | 8.3% | 1 of 4 | 1 | 0 |
| 16 | | Brand site | 4.2% | 1 of 4 | 2 | 0 |
| 17 | | Brand site | 4.2% | 1 of 4 | 2 | 0 |
| 18 | Withheld. Run a full Snapshot to see it. | |||||
| 19 | Withheld. Run a full Snapshot to see it. | |||||
| 20 | | Vendor site | 4.2% | 1 of 4 | 1 | 0 |
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| best CRM software for a SaaS company | English | |
| CRM software recommendations for a sales director | English | |
| top CRM software | English | |
| how to choose CRM software | English | |
| what to look for in CRM software | English | No brand recommended |
| CRM software for a team of 20 to 200 | English | |
| CRM software that integrates with Gmail | English | |
| CRM software with GDPR-compliant hosting | English | |
| CRM software for manufacturing | English | |
| most reliable CRM software | English | |
Each engine's top three
ChatGPT
- 1
HubSpot
- 2
Salesforce
- 3
Pipedrive
Related leaderboards
Method
Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.