The most visible B2B CRM tools on Gemini, October 2026

October 2026 · 12 questions asked in English, worldwide · Gemini · 24 answers read

Leader

HubSpot

79%of answers name it

Most cited source

google.com

33citations

From Gemini

Where engines disagree most

One engine

This page reads Gemini only. Set Engine to All to compare them.

Brands

Rank Brand Heralded Score Mentioned Recommended By engine Mentioned by Change
1#1 overall HubSpot US 83 , range 71–92 79% 67% None First reading
2#2 overall Salesforce US 65 , range 43–79 54% 42% None First reading
3#3 overall Zoho CRM IN 62 , range 42–78 54% 38% None First reading
4#4 overall Pipedrive US 52 , range 37–75 46% 33% None First reading
5#5 overall Microsoft Dynamics 365 US 39 , range 27–60 33% 17% None First reading
6#6 overall monday CRM IL 34 , range 20–50 25% 13% None First reading
7#7 overall Close US 27 , range 13–44 13% 13% None First reading
= 8#8 overall Bigin IN 20 , range 10–40 13% 4% None First reading
= 8#8 overall Pipeline CRM US 20 , range 11–39 17% 0% None First reading
10#10 overall Joyus ConvergeHub Sales CRM US 16 , range 3–37 13% 0% None First reading

“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

No answer cited a source of this type (Reference).

The questions, and who wins each

QuestionLanguageWins it
CRM software with the best support English HubSpot
which CRM software do experts recommend English HubSpot, Pipedrive, Salesforce and Zoho CRM, tied

Each engine's top three

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured