Leader
100%of answers name it
The most visible American B2B CRM tools on ChatGPT, October 2026
Most cited source
23citations
From ChatGPT
Where engines disagree most
One engine
This page reads ChatGPT only. Set Engine to All to compare them.
Brands
| Rank | Brand | Heralded Score | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|
| 1#1 overall | | 96 , range 86–99 | 100% | 88% | | First reading | |
| 2#2 overall | | 95 , range 85–98 | 100% | 83% | | First reading | |
| 3#3 overall | | 85 , range 72–93 | 75% | 75% | | First reading | |
| 4#5 overall | | 70 , range 46–82 | 58% | 46% | | First reading | |
| 5#6 overall | | 37 , range 24–57 | 25% | 21% | None | First reading | |
| 6#7 overall | | 34 , range 20–50 | 25% | 13% | | First reading | |
| = 7#10 overall | | 20 , range 10–40 | 13% | 4% | | First reading | |
| = 7#10 overall | | 20 , range 10–40 | 13% | 4% | | First reading | |
| – | | Too few answers | 4% | 0% | None | First reading | |
| – | | Too few answers | 0% | 0% | None | First reading |
“=” marks brands whose score ranges overlap, so the test cannot separate them. Every brand named in at least three answers is ranked. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 11 | | Industry authority | 8.3% | 1 of 4 | 1 | 0 |
| 12 | Withheld. Run a full Snapshot to see it. | |||||
| 13 | | Brand site | 8.3% | 1 of 4 | 1 | 0 |
| 14 | Withheld. Run a full Snapshot to see it. | |||||
| 15 | | Brand site | 8.3% | 1 of 4 | 1 | 0 |
| 16 | | Brand site | 4.2% | 1 of 4 | 2 | 0 |
| 17 | | Brand site | 4.2% | 1 of 4 | 2 | 0 |
| 18 | Withheld. Run a full Snapshot to see it. | |||||
| 19 | Withheld. Run a full Snapshot to see it. | |||||
| 20 | | Vendor site | 4.2% | 1 of 4 | 1 | 0 |
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| CRM software with the best support | English | |
| which CRM software do experts recommend | English | |
Each engine's top three
ChatGPT
- 1
HubSpot
- 2
Salesforce
- 3
Pipedrive
Related leaderboards
Method
Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.