B2C brands by AI visibility in their industry on Gemini, October 2026

October 2026 · 156 questions asked in English, worldwide · Gemini · 307 answers read

Most cited source

google.com

253citations

From Gemini

Where engines disagree most

Not compared

A list across industries has no engine top three.

Brands

Brand Place in its industry Heralded Score Mentioned Recommended By engine Mentioned by Change
DocuSign US #1 in e-signature tools 88 , range 77–94 96% 67% None First reading
AWS US #1 in cloud hosting platforms 86 , range 74–93 92% 63% None First reading
DigitalOcean US #1 in cloud hosting platforms 86 , range 74–93 88% 67% None First reading
Revolut GB #1 in European neobanks 68 , range 45–80 67% 33% None First reading
Adobe Acrobat Sign US #2 in e-signature tools 73 , range 49–84 63% 50% None First reading
Wise GB #2 in European neobanks 59 , range 40–77 46% 42% None First reading
Microsoft Defender US #3 in endpoint security tools 78 , range 61–88 75% 54% First reading
N26 DE #3 in European neobanks 39 , range 27–59 38% 13% None First reading
Vultr US #4 in cloud hosting platforms 77 , range 58–87 75% 50% None First reading
Sophos GB #4 in endpoint security tools 72 , range 48–83 58% 50% First reading

This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.

Most cited sources

Rank Source Type Cited in Engines Pages cited Brands its pages mention
11Withheld. Run a full Snapshot to see it.
12Withheld. Run a full Snapshot to see it.
13Withheld. Run a full Snapshot to see it.
14Withheld. Run a full Snapshot to see it.
15 zdnet.com Media 2.6% 1 of 4 3 0
16Withheld. Run a full Snapshot to see it.
17Withheld. Run a full Snapshot to see it.
18Withheld. Run a full Snapshot to see it.
19Withheld. Run a full Snapshot to see it.
20Withheld. Run a full Snapshot to see it.

The questions, and who wins each

QuestionLanguageWins it
business intelligence software for retail English No brand recommended
most reliable business intelligence software English No brand recommended
business intelligence software with the best support English No brand recommended
which business intelligence software do experts recommend English No brand recommended
best customer support software for a e-commerce company English No brand recommended
customer support software recommendations for a head of support English No brand recommended
top customer support software English No brand recommended
how to choose customer support software English No brand recommended
what to look for in customer support software English No brand recommended
customer support software for a team of 20 to 200 English No brand recommended

Method

Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.

How the leaderboards are measured