Most cited source
73citations
From Gemini
American B2B brands by AI visibility in their industry on Gemini, October 2026
Where engines disagree most
Not compared
A list across industries has no engine top three.
Brands
| Brand | Place in its industry | Heralded Score | Mentioned | Recommended | By engine | Mentioned by | Change |
|---|---|---|---|---|---|---|---|
| | #4 in customer support tools | 52 , range 37–75 | 50% | 29% | | First reading | |
| | #4 in CRM tools | 52 , range 37–75 | 46% | 33% | | First reading | |
| | #4 in project management tools | 50 , range 36–74 | 42% | 33% | | First reading | |
| | #4 in business intelligence tools | 46 , range 33–71 | 42% | 25% | | First reading | |
| | #4 in e-signature tools | 44 , range 32–69 | 38% | 25% | | First reading | |
| | #4 in HR and payroll tools | 35 , range 19–57 | 25% | 15% | None | First reading | |
| | #5 in cloud hosting platforms | 76 , range 55–86 | 71% | 50% | | First reading | |
| | #5 in e-commerce platforms | 59 , range 42–76 | 71% | 17% | | First reading | |
| | #5 in email marketing tools | 59 , range 40–77 | 50% | 38% | | First reading | |
 Squarespace Commerce US | #5 in e-commerce platforms | 59 , range 40–77 | 54% | 33% | | First reading |
This list spans more than one industry, so each brand shows its place in its own. Every brand named in at least three answers is placed. By engine has one dot per engine (ChatGPT, Google AI Overviews, Gemini and Google AI Mode), darker the more often it names the brand.
Most cited sources
| Rank | Source | Type | Cited in | Engines | Pages cited | Brands its pages mention |
|---|---|---|---|---|---|---|
| 1 | | Vendor site | 28.3% | 1 of 4 | 253 | 0 |
| 2 | Withheld. Run a full Snapshot to see it. | |||||
| 3 | | Vendor site | 5.9% | 1 of 4 | 7 | 9 |
| 4 | | Industry authority | 3.9% | 1 of 4 | 5 | 0 |
| 5 | | Media | 3.9% | 1 of 4 | 7 | 13 |
| 6 | | Vendor site | 3.6% | 1 of 4 | 3 | 0 |
| 7 | Withheld. Run a full Snapshot to see it. | |||||
| 8 | | Community | 3.6% | 1 of 4 | 10 | 20 |
| 9 | Withheld. Run a full Snapshot to see it. | |||||
| 10 | Withheld. Run a full Snapshot to see it. | |||||
The questions, and who wins each
| Question | Language | Wins it |
|---|---|---|
| customer support software that integrates with Slack | English | a brand outside this list |
| customer support software with GDPR-compliant hosting | English | No brand recommended |
| customer support software for travel | English | No brand recommended |
| most reliable customer support software | English | a brand outside this list, a brand outside this list and a brand outside this list, tied |
| customer support software with the best support | English | a brand outside this list, a brand outside this list, |
| which customer support software do experts recommend | English | a brand outside this list, a brand outside this list, a brand outside this list, |
| best accounting software for a small business company | English | a brand outside this list |
| accounting software recommendations for a founder | English | a brand outside this list |
| top accounting software | English | a brand outside this list |
| how to choose accounting software | English | No brand recommended |
Related leaderboards
Method
Each month Heralded asks every engine the same buyer questions, twice each, and reads every answer. An answer counts 0 for a brand it leaves out, 50 for a brand it names and 100 for a brand it recommends, and the Heralded Score is built from those. A brand named in at least three answers gets a score and a place.